A large Public-Private Non-Profit organization in South America, in continuous operation for nearly 90 years, is tasked with ensuring the general interests of the export trade for a South American country. They represent over 6,000 individual producers and more than 350 exporting companies associated in it’s different programs. Together they contribute to more than 90% of the total fresh produce exports from the country.
It’s charter includes the development of the export sector through the opening and defense of markets globally and the development of promotion, research and training activities. It facilitates competition between internal and external entities through processes and systems with the twin goals of non-discrimination and sustainability as core principles.
Over the years, the organization has morphed into a sprawl of associations representing different industries, each with its own stack of core systems and processes. More than a decade ago, the organization had implemented an ERP system from a local vendor to help manage the growing complexity of operations. During implementation they were confronted with the challenge of trying to fit an off-the-shelf-product to the varied and diverse needs of participating institutions and users. The cost of customization was turning out to be prohibitive and the organization decided to follow a business engineering approach of consolidating and standardizing processes across its varied user base.
After close consultation with the design and engineering team the organization decided to adopt Stackyon’s Low Code Enterprise Application Hub to meet it’s seemingly conflicting needs. An innovative approach was adopted in collaboration with the organization to retain its core ERP system for standardized data and reporting needs but Stackyon would be used as a ‘wrapper’ and encapsulate the core system to enable highly personalized and individual process configurations for the hundreds of business units participating in the program. The key considerations guiding the transformation exercise included:
Whilst Stackyon was able to demonstrate early success, a phased approach has been designed to transition all processes across entities over a period of 6 months. This was done to ensure that service outages or disruptions are kept to an absolute minimum during the transition period and to ensure that there was sufficient time for multiple rounds of testing and user training to be carried out. Stackyon’s highly available, highly scalable architecture provided the needed confidence to the organization to entrust the mission critical change management necessary for continued and friction free growth.