By adopting Stackyon’s platform, GSU successfully revitalized its flagship public health program, achieving greater operational efficiency, cost savings, and a broader global impact.
Enhancing Public Health Program Efficiency through HyperAutomation Innovation
Company Overview
Georgia State University (GSU) is a leading public research institution, ranked among the top 10 in the nation by enrollment. Serving over 54,000 students and employing more than 5,000 staff, GSU offers over 250 degree programs across 100+ fields of study through 10 academic schools and colleges. As an R1 Doctoral University, GSU is renowned for its extensive research and academic rigor.
The university’s Department of Public Health manages a well-established program designed to support children from low-income, at-risk families. This evidence-based, behavioral parenting program is implemented widely across public health departments, child welfare systems, early intervention programs, and criminal justice systems, serving thousands of families across 29 U.S. states and seven international locations.
Challenges
Despite its decades of success, the program’s legacy systems, built 25 years ago, could no longer handle the growing complexity of users’ needs. Previous attempts to modernize the system had failed, leaving the program with the following key challenges:
Outdated Technology
High technical debt led to increasing maintenance costs and heavy vendor dependence.resources.
Fragmented Codebase
Multiple coding scripts and languages created a lack of consistency, requiring specialized skills that complicated resource management.
Lack of Flexibility
Misalignment with modern technology trends caused delays and data management issues, leading to budget overruns and inefficiency.
These issues severely impacted the program’s credibility, prompting agencies to implement their own solutions, leading to a 300% budget overrun, high hosting and licensing costs, and escalating maintenance expenses.
Solution
After working through multiple options, GSU chose Stackyon’s Hyper Automation Hub to modernize the legacy system. The cloud-native platform offered several key advantages:
Rapid Deployment
The platform’s No code, configuration based application creation allowed for quicker rollouts.
Enhanced Flexibility
A robust workflow automation engine and advanced data management features enabled the system to meet rapidly changing business needs.
Cost Reduction
The shift from a code-heavy to a configuration-based approach minimized upfront investment, reducing vendor dependence and optimizing ongoing operational costs.
Key objectives for the transformation included:
Minimizing upfront capital investment through a
configuration-based model.
Reduced vendor reliance and enhanced Client Enablement
Enabling Straight-Through Processing (STP) to streamline operations across the value chain.
Results
The transformation was completed in just less than a year, with several notable outcomes:
Faster Implementation
The average time to implement participant change requests dropped from 5 months to just 4 days.
Cost Savings
One license feeding multiple workflows, the CapEx reduced by over 55%, and ongoing support and maintenance costs dropped by 70%.
Operational Efficiency
Onboarding and operationalizing the stakeholders such as agencies, care givers, families was improved by 60% or more.
Increased Adoption
Participant satisfaction improved significantly, leading to the program’s expansion across additional agencies, states, and countries.